Cloud managed by Sevways, from server to ERP
We move your ERP and critical applications out of the server room and take responsibility for day-to-day operation: servers, backups, access and the ERP itself, with agreed service levels.
what we do
Five areas, one team
More than 50 client servers from nine countries operated by our team, from the ERP to the backups.
Private cloud
Dedicated servers in data centres in Portugal, operated by our team.
Hosted ERP
SAP S/4HANA, Sage X3 and Cegid PRIMAVERA in our cloud, with backup, firewall, VPN and support.
Backup and recovery
Daily backups, replication in another data centre and recovery tests with a report.
Public cloud and Microsoft 365
Azure, AWS and Google Cloud with a private link to the company network, and managed Microsoft 365.
Security and NIS2
Support for companies covered by NIS2 and a 24x7 SOC with cybersecurity partners, plus day-to-day operation of the systems.
our role
What we take care of
The same team is responsible for the server, the backups, access and the ERP.
Design and migration
Assessment of the existing setup, choice of model and migration of the ERP and critical applications without stopping operations.
Continuous operation
Monitoring, backups, recovery testing and capacity management.
Managed security
Identity management, configuration hardening, email protection and incident response.
CIO as a service
Systems planning, budgeting and supplier relations, for companies without an in-house IT structure.
service models
Three ways to consume cloud
The choice between them is rarely ideological. It depends on how much of the infrastructure your team wants to keep managing.
Software as a Service
Access to all features through the cloud, with no installation or hardware to manage. Examples are Microsoft 365 and Google Workspace.
Platform as a Service
Operating systems and tools to build software on the cloud, such as Microsoft Azure and Google Cloud.
Infrastructure as a Service
Access to the infrastructure itself — servers, storage and network. Aimed at larger organisations, as with AWS.
service levels
Three commitments
Essential
Business days, 9am–6pm. Response within 4 business hours if operations stop; 1 business day for other requests.
Operations
Business days, 8am–8pm. Response within 1 business hour if operations stop; 4 business hours for other requests.
Critical
24/7, every day. Response within 30 min if operations stop; 2 h for other requests.
where it runs
Where your cloud runs
The Sevways cloud runs in data centres of NOS Empresas and Claranet Portugal, part of the NOS group since 2025. The physical infrastructure is certified; the servers, operations, ERP and support are Sevways'.
Data centres in Portugal
Servers in Lisbon or Porto, chosen in the contract, with disaster recovery between data centres.
Private connection to the clouds
Redundant link between the company network and Microsoft Azure, AWS and Google Cloud, without going over the public internet.
24x7 security
Security operations centre and penetration testing, provided with Claranet Portugal, alongside Sevways' day-to-day operations.
Got a project? Let us talk.
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